Excerpt: Finding the proper recruitment CRM for your agency can be daunting. But with the correct information, it can be easy to find the CRM that’s perfect for your business.

It can be challenging to know where to start when choosing a Recruitment CRM.

With so many different providers on the market, it can be hard to know which one is right for your business. To help you make the right decision, here are a few tips to consider when choosing a recruitment CRM for your agency.

What is a CRM in Recruiting?

A CRM is a Candidate Relationship Management tool used in recruiting. It helps organisations manage their relationships with potential and current employees. CRMs can track potential employees through the recruiting process and help organisations keep in touch with them after being hired.

How Does a CRM in Recruiting Work?

A CRM works by keeping track of the employees your organisation wants to recruit. The details of each candidate are entered into the system, including contact information. The CRM will also keep track of the status of candidates and where they are in the hiring process.

How is a CRM Different from Other Kinds of Recruitment Software?

While many recruitment software tools can help you manage your agency’s business, a CRM is designed explicitly for recruiting functions. It will keep track of candidate information and help you keep in touch with prospects and employees.

The tools you will be using when it comes to recruitment are unique from the other functions of your business. This is why it’s crucial to find a recruitment CRM specifically tailored for recruiting and not just another generic business tool.

What Kind of Problems Can a CRM Solve?

A recruitment CRM will keep track of all of the information related to your candidates, clients and employees. This means that you will always find the information you need to run your business smoothly. You can also export data to other systems, making sending information to your accounting system or a third-party management tool easy. A CRM will also help you keep track of the activities related to recruiting, helping you maximize your efforts in staffing your agency.

What Should You Look for When Choosing a CRM?

There are countless CRMs on the market, so it can be challenging to find the best one for your business. That’s why you need to shop for a CRM strategically. Here are some tips for choosing the best recruitment software for your business.

1- ATS- Recruitment CRM combination

An ATS (Applicant Tracking System)- Recruitment CRM combination is the most common form of CRM used by recruiting agencies. This means you can use the technology with your current system to help manage your entire recruitment process.

An ATS-CRM combination generally includes software that is used to track candidates while they are in the screening and hiring process and some management platform to help keep an eye on how employees are doing so that you know whether they’re performing at their ideal level.

2- Licencing

Licencing is a form of intellectual property, a legal expression for the property rights over intangible goods, such as an artistic work, invention, trademark, software and other potentially copyrightable works.

Licencing can be a complex and vital consideration for businesses.

The purchase of software licences is often how software companies make their money, so it’s essential to understand the licensing agreements in place and the potential costs of expanding your user base.

Some systems restrict the number of licences purchased at once, so it’s important to understand these limitations early on. Others may provide a limited number of licences for free but charge more for additional licences.

Again, it’s important to have a clear understanding of the costs associated with expanding your business before making any decisions.

3- Customisation

Many CRMs make lofty claims about their ease of use and customisability. However, it can be not easy to verify these statements without trying the software yourself. Ultimately, it’s up to you to decide how adaptable and customisable a CRM is for your specific needs.

By taking a closer look at different CRMs, you can better understand which one will work the best for you.

4- Support

CRMs are a complicated platform and can be difficult to grasp, especially if you’re unfamiliar with the software or the technology that they use.

Many CRMs offer support options like email, phone and live chat. If you’re going to use a CRM for your agency, it’s important that you choose one that offers support options so that you can get set up and running quickly.

The purpose of CRM is to help manage your business, so it’s important that you choose a system that won’t let you down.

Check to see if the CRM has a high-quality support team and is reliable so that you can rely on it to be on hand when you need it. It should also be secure and easy for your staff to use and easy to keep up-to-date with all the latest developments in terms of security.

5- Integration

A good CRM should have robust API access to ensure seamless integration with other tools you need to run your agency. Features such as syncing with advert posting tools and CV databases are essential, and the ability to quickly and easily add candidates. Additionally, your CRM must be compatible with any accounting or timesheet system your business might be using.

6- Prioritise cloud-based recruitment CRM

One benefit of cloud-based recruitment CRM is that it combines all the processes on a single platform, including sales, marketing and management. This helps to save time and money in the long run. Some popular cloud-based CRMs are ATS (applicant tracking system), CMS (content management system), email marketing etc. The best thing about this is that end users can collaborate in real-time with team members and share information easily through desktop and mobile devices. In addition, cloud-based systems could be accessed anywhere at any time.

7- Ease of Use

The purpose of a CRM is to make your life easier, so it must not add any unnecessary obstacles to your recruitment process. Be sure to review the software, look for any features that you might have trouble using, and see if they offer options that would meet your needs better.

8- Security

CRMs are often targeted by cybercriminals looking for information to steal or access points to send spam emails.

Therefore, be sure that the CRM you choose has security options such as password protection and two-factor authentication so that you can minimize any potential damage from hacking attempts.

It would help if you also were sure that the CRM partners with a company that will regularly perform audits to ensure the system is as secure as possible.

9- Interface

One of the first things you’ll notice about a CRM is its user interface or UI.

The UI should be easy to understand and use, and it should also allow you to access your information quickly. As part of your review, look at the options and features your CRM offers.

Do you get the impression that they’re well-designed, or do you think they could be further improved upon?

This might not be the right CRM for you if the UI isn’t up to scratch. However, it’s important that you also consider how comfortable your team will be using it. To achieve this, try to create a test environment where you can play with the features and software and see if everyone feels at ease with its use.

10- Price

There’s often a tradeoff between cost and quality, as with most technology. However, getting the best value for a CRM requires some cost-benefit analysis. You’ll want to investigate your options regarding how much you’re willing to spend, as well as how much you can cut in other areas of your budget to make sure that you get the most value out of your purchase.

It is clear that a competent recruitment CRM facilitates efficient recruitment and helps businesses be more competitive in the industry.

The tasks of a CRM include enabling more business leads, effective lead management and improving chances of conversion, thus culminating in higher sales. A CRM can also assist your agency by keeping you ahead of the competition by providing you with the tools you need to increase customer satisfaction.